Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.
What personal information do we collect from the people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order or submit information to our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website or use certain other site features. We may use the information to:
- quickly process your transactions
- quickly follow up with you after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular malware scanning.
Your personal information is contained behind secured networks and can be accessed only by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Sockets Layer (SSL) technology.
When a user enters, submits or accesses their information, we implement a variety of security measures to maintain the safety of their personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow cookies). Cookies enable the site's or service provider's systems to recognize your browser, and capture and remember certain information. For instance, we use cookies to:
- help us remember and process the items in your shopping cart
- help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services
- help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
Through your browser settings, you can choose to have your computer warn you each time a cookie is being sent, or choose to turn off all cookies. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies.
If you turn off cookies, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade or otherwise transfer to outside parties users’ PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business or serving our users, as long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, visitor information apart from PII may be provided to other parties for marketing, advertising or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles, which aim to provide a positive experience for users.
We have not enabled Google AdSense on our site, but we may do so in the future.
California Online Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California, to require any person or company in the United States (and conceivably the world) that operates websites collecting PII from Californian consumers to post a conspicuous privacy policy on its website stating exactly the type of information that is being collected and those individuals or companies with whom it is being shared. See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.
Our privacy policy link includes the word 'privacy' and can easily be found on the page specified above.
You will be notified of any privacy policy changes on our privacy policy page.
You can change your personal information by emailing us.
How does our site handle Do Not Track signals?
We honor Do Not Track (DNT) signals. We do not track, plant cookies or use advertising when a DNT browser mechanism is in place.
Does our site allow third-party behavioral tracking?
No. Our site does not allow third-party behavioral tracking.
Children’s Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under the age of 13 years old, COPPA puts parents in control. The Federal Trade Commission, the United States consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur.
- We will notify you via email within 7 business days.
- We will notify the users via in-site notification within 1 business day.
We also agree to the individual redress principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act)
The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- send information and respond to inquiries and/or other requests or questions
- process orders and send information and updates pertaining to orders
- send you additional information related to your product and/or service.
To be in accordance with the CAN-SPAM Act, we agree to:
- not use false or misleading subjects or email addresses
- identify the message as an advertisement in some reasonable way
- include the physical address of our business or site headquarters
- monitor third-party email marketing services for compliance, if one is used
- honor opt-out/unsubscribe requests quickly
- allow users to unsubscribe by using the link at the bottom of each email.
How can I unsubscribe from future emails?
If you wish us to stop sending emails to you, follow the instructions in the link at the bottom of any of our emails. We will promptly remove you from all correspondence.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us by email – support@stemfixer.com